Your Trusted Plumber in Melbourne

Yes. Prime Plumbing & Gasfitting is licensed by the Victorian Building Authority — BPC #103414, founder Alister Williams, with a Type A gas fitting endorsement that covers domestic and commercial gas appliance work across Victoria. After notifiable plumbing or drainage work we issue a BPC Compliance Certificate; after gas appliance installation we issue an ESV Certificate of Compliance. Both are documents your insurer or future buyer will ask for.

We service Melbourne’s south-east and inner-south suburbs as our regular run, and we travel further across greater Melbourne for specialist jobs (heritage plumbing, gas fireplace installation, hydronic heating). Our servicing suburbs page lists every suburb we attend regularly. If your suburb isn’t listed there, give us a call — we often cover further out for specialist work.

Yes — we handle 24/7 emergency plumbing and gas callouts including burst pipes, gas leaks, drains backing up sewage, and complete loss of hot water. We’re a small business, so emergency calls go straight through — no call centre. For non-emergency work — a slow tap, a planned hot water replacement, a bathroom upgrade — we book in around your schedule.

Most jobs are fixed price. We give you a written quote before work begins, and we don’t change the price unless the job changes — which we tell you about first and only proceed with your written approval. Diagnosis is part of the call-out fee on most jobs, so we don’t run an hourly meter while we figure out what’s behind the wall. The written quote is what your insurer or strata manager references later if a claim ever comes up, so it’s worth getting one even on a small job.

Yes. Type A licensed gas fitting covers cooktop, oven, hot water, gas fireplace and gas heater installation across Melbourne. After every gas appliance install we issue an ESV Certificate of Compliance — that’s the document your insurer, real-estate agent or new buyer will ask for. We service all the major brands.